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Our Terms and Conditions – What You Need to Know

When you open an account with 888dewi, you're entering a straightforward agreement with us about how we run the lobby, handle your wallet, protect your data and settle…

Clear account rulesIndonesia-friendly paymentsWithdrawal verification steps
888dewi Our Terms and Conditions – What You Need to Know
GET IN TOUCH

How to Contact Us About Your Account

Live chat support Reach our team seven days a week from 08:00 to 23:00 WIB via the…
Email support Send account concerns, requests to modify terms or data inquiries to our support inbox.
Account settings Manage your contact details, payment methods and communication preferences inside your account dashboard.
YOUR DATA AND SECURITY

How We Protect Your Account and Information

Account verification

You provide a valid ID number and contact details when you register. We verify this information before your first withdrawal to confirm your identity and ensure payouts go to the right person.

Deposit and withdrawal logs

Every transaction — DANA, OVO, GoPay, QRIS or bank transfer — is recorded in your account history with timestamps and reference numbers. You can download statements anytime for your records.

Password and session control

Your password is encrypted; sessions time out after 30 minutes of inactivity to protect you from unauthorized access. Two-factor authentication is optional but recommended and available in account settings.

Data retention

We keep your account data, payment records and game history for seven years to comply with local rules and settle disputes. You can request a data export or account closure through our support team.

Cookies and tracking

We use cookies to remember your login, track your gameplay for fraud detection and personalize the lobby. You can manage cookie settings in your browser; disabling them may limit account features.

Request account changes

Email support to correct account details, update payment methods or dispute a transaction. Requests are reviewed within 24 hours and confirmed in writing once processed.

Frequently Asked Questions About Our Terms

Yes. You confirm agreement to our terms at registration; they're displayed on screen before you set your password. You can request a full copy via email anytime. Opening an account means you've read and agreed to them.

Account security is your responsibility. If we detect suspicious login activity, we suspend the account pending verification. Sharing your password voids our security guarantee and may lead to balance disputes or account closure.

You can close your account anytime through settings or support. Any remaining balance is paid to your registered payment method within three business days, minus any pending withdrawal fees.

We retain all transaction records, game history and account details for seven years to comply with local regulations and resolve disputes. After seven years, data is securely deleted unless a dispute is still open.

Withdrawals are processed once your account is verified and your balance is confirmed. DANA, OVO and GoPay withdrawals clear within two hours; QRIS transfers within four hours. Minimum withdrawal is Rp50,000; no maximum limit.

You're responsible for keeping your password private. If unauthorized activity occurs, report it immediately to support with the time and details. We investigate; if you enabled two-factor authentication, we cover the loss.

We may update terms to comply with local law or improve security. Changes are posted here with a notice date; you receive an email notification. Continued play after the notice means you accept the updated terms.